When you choose Franchise Manuals to generate your Custom Franchise Operations Manual, you will benefit from three of our competitive advantages that separate us from other players in the market.
1. Face-to-Face Site Visit
We meet with you, face-to-face, at your location for the initial site visit. We don’t rely on questionnaires via e-mail or telephone calls to gather our information about your company. The advantage of a personal site visit is that it allows us to get a personal, hands-on feel of your company, its culture, and your product or service. The personal site visit helps us fully understand the intricate details of your operation so we can clearly document your systems and procedures.
2. Virtual Site Visit Attendance
We send one person to your location for the information gathering site visit. During the site visit, every minute of conversation is digitally recorded and saved. We require every team member who will be working on your manual project to listen to all of the site visit recordings before they are allowed to contribute. The advantage of using this system is that it allows the contributing team members to virtually attend every site visit. This ensures that no critical information will be lost or misinterpreted when it is conveyed to the team members. The end result is a more comprehensive and accurate documentation of your system standards.
3. We focus on our core competency
The cumulative experience of the FranMan team includes technical writing, operations, marketing, sales, graphic design and Franchise Law. We have applied this mix of diverse experience to the generation of custom Franchise Operations Manuals, and we have made that our core competency. At FranMan, we only do Franchise Operations Manuals; nothing else. This means that you will have specialists working on your manual project. You benefit from this when you receive one of the most professional operating manuals on the market.
4. We Specialize in Franchise Operations Manuals
All we do is produce Franchise Operations Manuals. We are specialists. This means that if our customers aren’t extremely pleased with our product, we would be out of business. For a large firm, the manual is just one part of their product. Their manual product will be good, but they don’t run the risk of being fired if they just produce an average manual. That sharp edge can sometimes be removed. As specialists, we have to outshine the rest because we are judged entirely on our single product.